Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Quluko (owened and operated by TranchLine Labs LLC) ("Quluko", "we", "us", "our") governing your access to and use of the Quluko mobile application, website (quluko.com), and all related services (collectively, the "Service").

By downloading the app, creating an account, or using any feature of the Service, you confirm that you are at least 13 years of age (16 in the EEA), that you have read and understood these Terms, and that you agree to be bound by them. If you do not agree, do not use the Service.

2. Description of Service

Quluko provides a mobile application that allows users to:

• Edit video and audio content using built-in editing tools.
• Convert media files between supported formats.
• Clip and trim sections from video and audio files.
• Import media from connected social media platforms.
• Post media content directly to linked third-party social media platforms.
• Sync account settings and linked platforms across multiple devices.

Features available to you depend on your subscription plan (Free, Basic, or Premium). We reserve the right to modify, add, or remove features at any time, with reasonable notice where changes materially affect paid plan features.

3. Account Registration

To use most features of Quluko, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your login credentials secure and confidential.
• Notify us immediately of any unauthorised access to your account at legal@quluko.com.
• Accept responsibility for all activity that occurs under your account.

You may not create more than one account per person, transfer your account to another person, or use another person's account without permission.

4. Subscription Plans and Billing

4.1 Available Plans

Quluko offers three subscription tiers: Free, Basic, and Premium. The features included in each plan are described in the app and on our website. Pricing for paid plans is displayed at the time of purchase and may change with advance notice.

4.2 Free Plan

The Free plan is available at no charge and includes limited functionality as described on our pricing page. No payment information is required for the Free plan.

4.3 Paid Subscriptions

Paid subscriptions (Basic and Premium) are billed on a recurring basis (monthly or annually, as selected). By subscribing, you authorise us to charge your designated payment method at the beginning of each billing period. Subscriptions automatically renew unless cancelled before the renewal date.

All prices are in US dollars unless otherwise stated. You are responsible for any applicable taxes. We use third-party payment processors (Apple App Store, Google Play Store, or others) and are subject to their billing terms.

4.4 Founding Member Offer

Users who register for our pre-launch waitlist and qualify as "founding members" may be eligible for promotional offers including free months of the Basic plan. Promotional offers are non-transferable, apply to one account, and are subject to eligibility verification at launch. We reserve the right to modify or withdraw promotional offers before they are redeemed, with notice to affected users.

4.5 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or the app store through which you subscribed. Upon cancellation, you will retain access to paid features until the end of the current billing period. We do not provide refunds for partial billing periods, except as required by applicable law or the policies of the relevant app store.

If you believe you were charged in error, contact us at contact@quluko.com within 30 days of the charge.

4.6 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades take effect at the start of the next billing period.

5. Your Content

5.1 Ownership

You retain full ownership of all media, videos, audio, and other content you upload, import, create, or process through Quluko ("Your Content"). These Terms do not grant us any ownership rights in Your Content.

5.2 Licence to Quluko

By using the Service, you grant Quluko a limited, non-exclusive, worldwide, royalty-free licence to access, store, process, transcode, and transmit Your Content solely for the purpose of providing the Service to you — including editing, conversion, and posting to your chosen platforms. This licence terminates when you delete Your Content or close your account.

We do not use Your Content for any purpose other than operating the Service. We do not train AI models on Your Content without your explicit consent.

5.3 Content Responsibility

You are solely responsible for Your Content. You represent and warrant that:

• You own or have the necessary rights and permissions to use, post, and distribute Your Content.
• Your Content does not infringe any third party's intellectual property rights, privacy rights, or other rights.
• Your Content complies with all applicable laws and regulations and with the policies of the social media platforms you post to.

6. Prohibited Conduct

You agree not to use Quluko to:

• Post, upload, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene.
• Infringe any copyright, trademark, patent, trade secret, or other intellectual property right.
• Violate the terms of service of any social media platform you connect to Quluko.
• Transmit spam, unsolicited messages, or bulk commercial content.
• Attempt to gain unauthorised access to our systems or other users' accounts.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use automated tools or scripts to access or use the Service at a rate that could impair its operation.
• Resell, sublicence, or commercialise access to the Service without our written permission.
• Misrepresent your identity or impersonate any person or entity.
• Use the Service in any way that violates applicable local, national, or international law or regulation.

We reserve the right to suspend or terminate accounts that violate these restrictions, with or without prior notice depending on the severity of the violation.

7. Third-Party Platform Integrations

Quluko integrates with third-party social media platforms (Facebook, Instagram, YouTube, TikTok, LinkedIn, Pinterest, Snapchat, X, and others). Your use of those platforms through Quluko is subject to their respective terms of service and community guidelines, in addition to these Terms.

We are not responsible for the actions, content, policies, or availability of any third-party platforms. If a platform revokes API access or changes its policies, certain features of Quluko may be affected or unavailable. We will make reasonable efforts to notify you of significant disruptions.

8. Intellectual Property

The Quluko application, website, branding (including the Quluko name, logo, and visual identity), software, and all original content created by us are owned by TranchLine Labs LLC and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works of our intellectual property without our written permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not guarantee that content posted through Quluko will be accepted or published by any third-party platform, as platform policies may change at any time.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRANCHLINE LABS LLC AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

11. Indemnification

You agree to indemnify and hold harmless TranchLine Labs LLC and its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, judgments, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third party's rights.

12. Termination

You may terminate your account at any time by deleting your account through the app or contacting us at legal@quluko.com.

We may suspend or terminate your account, with or without notice, if you materially breach these Terms, engage in fraudulent or illegal activity, or if we are required to do so by law. Upon termination, your right to use the Service ceases immediately.

Provisions that by their nature should survive termination (including ownership, disclaimer of warranties, limitation of liability, and indemnification) will survive.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Service shall first be resolved through good-faith negotiation. If unresolved, disputes will be subject to binding arbitration in accordance with the American Arbitration Association's rules, or in small claims court where applicable.

If you are located in the EEA or UK, you may also have the right to bring a claim in the courts of your country of residence.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notification at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.

15. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Quluko regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.
• Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets, with notice to you.

16. Contact

For questions about these Terms, contact us at:

Email: contact@quluko.com
Legal: legal@quluko.com
Website: quluko.com